As users connect into the office remotely and out to external parties then there may be requirement to review and monitor external connectivity e.g. QoS on video connections and VOIP. Users want remote access to resources still located on office servers so security must also be reviewed. Users require access to files outside of the office and want to be able to share these files with 3rd parties.
Stealth cloud exists and the more businesses try to stop the use of cloud services to support mobile working patterns the more users will find ways around the constraints. IT need to embrace and manage mobility rather than trying to control or block.
The same basic issues exist as for physical offices but with the added complexity that there is no direct control. For effective and secure home working, basic issues such as network quality (routers, broadband connection, QoS etc) and security of wireless networks including guest users will need to be addressed.
Storing files in central locations with tools that can manipulate the data in situ rather than copying solves many problems:
- Time and cost to copy
- File management - version control, backup
- Control of IP
The office in the 1m2 around your body
When a user is truly mobile and rarely connected to the office network then new issues arise. Remote security, device and software management cannot assume connection to the company LAN/WAN. Services such as software or security updates, remote wipe, validating device integrity and anticipating device failure all need to be delivered over the air.
Users expect the application experience to seamlessly follow them across devices and locations and that IT support will be provided wherever they are.
rhipe works with the following vendors in the Mobility & Desktop space.