From the datacenter to the edge to any cloud with ease
VMware is a true technology pioneer. Since revolutionising the IT compute arena with its groundbreaking virtualisation technology, VMware has continued to innovate cloud-ready solutions for the datacenter, network, digital workspaces and security. VMware solutions provide a dynamic, consistent digital foundation that empowers rhipe partners with rapid and cost–effective delivery of hybrid cloud services to customers.
VCPP Rental License Program
rhipe delivers the maintenance and reporting insights for partners to gain efficiencies and derive maximum value from monthly metering usage.
VMware Cloud MSP - Anywhere Workspace Platform
VMware Workspace ONE is an intelligence-driven digital workspace platform that enables you to simply, securely deliver and manage any app on any device, anywhere.
VMware Cloud MSP Multi-Cloud Solutions
Power every application on any cloud and migrate to the cloud without recoding apps. Modernise infrastructure and operate consistently across the data center, the edge, and any cloud.
vRealize Cloud Management
Enable consistent deployment and operations of apps, infrastructure, and platform services with an intelligent hybrid cloud management platform.
Why rhipe for VMware?
rhipe is a VMware aggregator with Master Services Competency in the design, build and management of multi-scale VMware infrastructure. Our highly certified team provides expertise and services covering VMware implementation, migration, reference architecture, orchestration and automation, and managed services.
We are market leaders in the delivery of outsourced infrastructure and operations management that is both cost effective and delivers high customer satisfaction. Whether our partners are committed to on-premises, cloud or both, rhipe’s deep VMware domain expertise can be relied upon to help partners deliver VMware cloud projects and offer hosted IT services under the VMware Partner Connect Program.
VMware Cloud Provider Program
The VMware Cloud Provider Program (VCPP) is comprised of VMware Software as a Service offerings and a global ecosystem of VMware Service Provider Partners. It is the ideal solution for all partners that offer hosted services to third parties, including infrastructure as a service (IaaS) providers, cloud service providers (CSPs), application service providers (ASPs), Internet service providers (ISPs) and platform as a service (PaaS) providers.
As the world’s largest network of validated cloud services based on VMware technology, the VMware Cloud Provider Program enables partners to consume VMware products on a pay-as-you-go, pay-as-you-grow, monthly subscription model.
By offering a wide range of VMware-based cloud services on a geographical basis, VMware Service Provider Partners can now offer hybrid cloud services that quickly and seamlessly extend the customer’s data center into the cloud using the same VMware products and tools they already use on premise.
Frequently Asked Questions
VMware Flex Model delivers simplicity, flexibility and value. Flex One Core brings unification allowing both Service Providers and Cloud Providers, as applicable, the option to add-on products while eliminating complex decisions. This model promotes predictability and consistency that is built from solutions most commonly used today. With Flex One Core standardisation, add-on products in Management, Metering and Billing, Networking and Compute offer more value to you at a seven-point/month baseline.
All Service Providers currently able to license under VMware Cloud Provider Program may utilise VMware Flex Model. All products used must be reported to the Aggregator on a monthly basis. Service Providers with valid VMware Cloud Provider Agreements will have the products with points value listed below delivered in their MyVMware license portals automatically unless indicated otherwise.
- Single, unified starting place eliminates complex decisions
- Purpose-built and standardised ensures predictability and consistency
- Built from solution majority of Cloud Providers use
Deploy with one-click Cloud Provider Pod
Core is the baseline for Partners to build Infrastructure Service offering
where you will build the managed-hosting platform. Any additional products
(apart from Core products) will be added on top of Core as required.
Core consists of the following products including Production level support:
Flex Model Core*
7 points per vGB Metered RAM per month
Create an almost unlimited set of services and combinations through
available product add-ons:
- VMware vRealize Operations Standard
- VMware vRealize Operations Advance
- VMware vRealize Operations Enterprise
- VMware vRealize Automation Advance
- VMware vRealize Automation Enterprise
- VMware vRealize Network Insight Advance
- VMware vRealize Network Insight Enterprise
- Integrated OpenStack – DC Edition
- VMware vRealize Suite Enterprise
- VMware NSX DC SP Professional
- VMware NSX DC SP Advanced
- VMware NSX DC SP Enterprise Plus
- VMware SDDC Manager
- VMware HCX for Cloud Providers
For all products in this VMware Product Usage Guide, unless otherwise stated, the monthly usage total consists of the total of all products used. The Service Provider Program Agreement requires Service Providers to retain certain records relating to usage. Those records include all data used for reporting, including but not limited to the Usage Meter (UM) data and reports, and manually reported points. All data is automatically archived for three years. When partners opt in to Usage Insight, it (Usage Insight) starts archiving the usage reports for their UMs (UM 3.6.1 and higher) as long as they are able to successfully send their usage to VMware. When reporting manually, save a screenshot of reported points in a folder. Each file should be labelled with the month reported and product name. When migrating to new versions of vCloud Usage Meter, make sure to backup data from previous versions.
Partners on UM 4.4 need to opt in for Usage insight service for reporting as it is essential for UM 4.4 to function.
Partners can opt-in to Usage Insight by following this video (https://www.youtube.com/watch?v=njT8XuVeW5s). Partners can take advantage of those troubleshooting and config features by signing up here (https://cloud.vmware.com/cloud-provider-metering/).
By installing vCloud Usage Meter (version 3.6 or above), you acknowledge that you will automatically send data to VMware. This data:
Confirms your installation of vCloud Usage Meter Version 3.6 or above
Includes Monthly Usage, Customer Usage, VM History and anonymised metering event data. All data collected will only be used for the purpose of improving usage meter support and automation of reporting the billing data available if the partner utilizes vCloud Usage Insight Service.
vCloud Usage Meter Billing vRAM Calculation
vCloud Usage Meter 3.6 (and higher versions) calculates billing RAM for the powered-on VM by taking the greater value of:
½ of the allocated RAM.
Billed RAM is billing RAM x Time in hours. The billed RAMs are summed, converted to GB and then divided by the number of hours in the month to give the Average Billed RAM (GB) that can be found on the Monthly Usage Report.
Once the value is taken from the two calculates above, all GB above 24 will be capped at 24GB.
During one 30-day calendar month, a Service Provider uses the vCloud Service Provider Bundle – Advanced Edition to configure her virtual machine with 16 vGB for 15 days and 48 vGB for the remaining 15 days. The reservation level for the virtual machine is set at 75 percent for the entire month (if no reservation is set, use 0.5 instead).
15 days x 24 hours x 16 vGB x 0.75 = 4,320 vGB hours
15 days x 24 hours x 24 vGB (48 vGB x 0.75 but capped at 24 GB) = 8,640 vGB hours
Total vGB hours = 12,960 vGB hours
Total points = 12,960 vGB hours ÷ 720 hours/month x 7 points (for Advanced) = 126 points.
Offline reporting is intended for partners who use Usage Meter in data centres with no Internet access. Those partners can still report their usage data each month by following the steps described in this blog post. Offline reporting is recommended to be used only when there is no other way for reporting, such as using a proxy server.
Who can use offline reporting?
Offline reporting with Usage Meter 4.4 can be used by partners who want to meter their usage data in data centres with no Internet access. For security and compliance reasons, these partners require that their usage data is not automatically sent to the cloud.
Note: If you plan to use offline reporting, you need to inform your aggregator that you will manually upload your usage data to vCloud Usage Insight.
How does offline reporting work?
You need to activate offline reporting during the deployment of vCloud Usage Meter 4.4. After selecting offline reporting, you do not need to connect to vCloud Usage Insight to complete the Usage Meter configuration. However, you still need to register your Usage Meter in VMware Commerce Portal. Also, you must have access to vCloud Usage Insight, where you will upload your usage data. After that, you can add products for metering in vCloud Usage Meter 4.4.
You need to download your usage data once the month completes or several times throughout the month and then go to vCloud Usage Insight and upload it. Alternatively, you can use the Usage Meter 4.4 download, unpack and upload scripts available through my.vmware.com.
Note: If you try to upload usage data that has already been uploaded to vCloud Usage Insight, then this data will not be uploaded twice.
At the end of the month, you will have your usage data populated in your monthly billing order in VMware Commerce Portal. However, you still have the chance to check your usage before submitting your MBOs and manually edit it if there is such a need.
You must fully upload your usage data for the reporting month to vCloud Usage Insight within the first 48 hours of the following month. After uploading your usage data for the month, you can delete the raw data you have downloaded.
If you upload your usage data outside the reporting period, then you need to open a service request to upload your usage data.
Helping our partners offer a better cloud
Support as a Service
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Talk to us today about the VMware program
Contact us to learn how to sign up to the VMware partner program, or to speak to one of our experts about how you can enhance your business with VMware. Submit your details here and a member of our team will reach out to you.