For peace of mind now and into the future
Built from the ground up for Managed Service Providers, Backup365® is an Australian, award-winning solution that automatically backs up all cloud data on Microsoft 365 including Exchange, SharePoint and OneDrive.
Designed to deliver the ultimate provisioning, billing, managing and support experience for Managed Service Providers (MSPs), Backup365 performs regular snapshot backups of all business data in the cloud and is securely stored within Australia for 10 years*.
Backed up data is easily searched, accessed, and restored using the Backup365 portal, API or Outlook Add-in, providing assurance that business data is securely retained and easily retrieved, as and when required.
*Changes to the default 10-year retention period is available on application.
Microsoft 365 Exchange Online only
Back up of the entire Microsoft Exchange component including the Microsoft Exchange Online mailbox, calendar, tasks, notes and contacts
Microsoft 365 Exchange Online and files in OneDrive, SharePoint and MS Teams
Back up of Microsoft Exchange Online, folders and conversations in OneDrive, SharePoint and MS Teams
SharePoint, OneDrive and MS Teams only
Back up of files and folders from SharePoint, OneDrive and MS Teams, including conversations in MS Teams.
Why rhipe for Backup365?
rhipe is committed to providing Business Continuity solutions that help our partners to empower their customers in maintaining their own backups. Backup365 is an ideal solution, engineered to work for customers of all sizes, easily provisioned in a single click from the rhipe PRISM platform and with no charges for shared mailboxes. Pricing is simple and predictable, aligned to the number of Microsoft licenses with technical support provided by local teams in Australia and New Zealand.
Backup365 Partner Program
Join the Backup 365 Partner Program through rhipe and benefit from:
- A secure, brandable portal for service management, reporting and multi-level access and role-based controls
- Local instructor led training
- Internal Use Licenses for partners
- White label branding.
Must read! rhipe’s latest Business Continuity eBook
If your customers believe "it won't happen to me'', download the best way to convince them otherwise. Get the MSP Guide to Shifting Perceptions of Business Continuity today.Download eBook
Business Continuity Tech Week | On Demand
At rhipe we know technical enablement and knowledge is key driver of your success. Explore our Technical webinar series OnDemand to view sessions from some of the world's leading solution providers.View Session Agenda
Frequently Asked Questions
A snapshot of cloud data is backed up multiple times a day, approximately once every two hours, and stored for 10 years minimum (an extension of data storage beyond 10 years is available by negotiation). Backup365 keeps every single snapshot of data captured so it is available for search and restore at a very granular level.
As of May 2021, backup is available for Microsoft 365 email, Exchange Web Services, SharePoint and OneDrive for Business data. Documents in Microsoft Teams are also backed up through SharePoint. A full Microsoft Teams backup component is currently being developed to fully back up Microsoft Teams.
All backed up cloud data can be searched, accessed, and restored via the Backup365 portal by an IT provider or Administrator. Backup365 also has an Outlook Add-in available for end-users to easily search and restore their own exchange and OneDrive data.
Backup365 never overwrites original items. If the item was not deleted and restored, Backup365 will create a duplicate copy of the file. Backup365 places all restored files into a restore folder.
Currently, Backup365 has three different user roles for the Backup365 Portal: Admin, Service Desk and User role.
a. An Admin Role can perform most administrative tasks, including viewing user data
b. A Service Desk Role can perform basic service management tasks, but not view user data. A Service Desk Role cannot disable and enable mailboxes, sites or drives
c. A User Role can only search, restore and view their own backup data.
Helping our partners offer a better cloud
Support as a Service
Our team is your team. Support your customers will love.Support as a Service
Skilled experts to help pitch, win and deliver cloud projects.Technical Services
Marketing as a Service
Smart targeting strategies to get leads flowing and more wins on your board.Marketing as a Service
Talk to us today about the Backup365 program
Contact us to learn how to sign up to the Backup365 partner program, or to speak to one of our experts about how you can enhance your business with Backup365. Submit your details here and a member of our team will reach out to you.