Empowering SaaS and ISV partners
To stay focused on your customers and products, you need a Managed Services partner that understands your business model, methods, and processes.
rhipe Managed Services has deep expertise in ISV and SaaS business. We work seamlessly with your team on solutions to meet your objectives for improved runtime automation, app transformation, development, and CI/CD DevOps, backed with 24/7 ChatOps.
Our proven track record in hosted and cloud platform management ensures platform interruptions and technical noise don’t distract your team, or disrupt your users and subscribers.
ISV and SaaS partners benefit from:
Expertise in Microsoft Azure
Leverage Azure for PaaS for app transformation, support to re-host or re-architect in Azure. Reduce costs, accelerate update and release cycles, improve scalability options and uptime whilst lowering your overheads and strengthening your web application security posture
Empower development, CI/CD and DevOps
We clear backlogs and keep tech debt to a minimum, so you can focus on customer impact and leveraging new platform features. Automate environment builds, manage the deployment pipeline and move confidently to optimal models for software deployment that fill the gap between Ops and Dev
Access to Runtime Automation Library
Monitor Azure environments 24x7, ensure optimised behaviour across security, performance, availability and cost. Automate corrective action, waste detection processes and ticketing system interrogation.
Azure Managed Services
When your business goes next-level, the last thing you need is to be held back by a skills gap or getting hit with technology bill shock.
rhipe Managed Services for Azure backs our partners with highly certified and expert architects, developers, DevOps and Site Reliability engineers. We work with you to extend the technical capabilities of your own team, identify ways to reduce costs and get optimal value from Azure investment.
Partners benefit from:
Proactive monitoring and management of security, performance, availability and compliance are monitored and managed to prevent service disruptions
Proactive management and cost control of public cloud consumption
Access to the Parallo Runtime Automation Library to monitor, manage and self-heal Microsoft Azure environments
Automated analysis of daily spend backed with Machine Learning to detect and investigate usage anomalies
Regular reporting for total transparency and accurate billing.
VMware Managed Services
Keep your IT teams focused on delivering value into your business, and we’ll focus on making sure your customer VMware environments are rock solid.
rhipe Managed Services for VMware has thousands of VMware guests under management across the APAC region. Whether you’re delivering on-premises, in the cloud or both, rhipe Managed Services for VMware has you covered with:
- 24×7 access to highly certified VMware technical expertise
- Monitoring and management
- Detailed monthly reporting management
- Project-specific maintenance
- Proactive issue prevention.
CommVault Managed Services
Counter business-critical data protection challenges with rhipe Managed Services for Commvault.
Left unchecked or under-resourced, data sprawl across on-premises and cloud environments can quickly create vulnerabilities and risks to your business, and your customers.
rhipe Managed Services for Commvault are experts in identifying and resolving data issues before they become disruptive.
Our deep expertise in the management of Commvault infrastructure and refined set of best practices delivering consistent and extremely high success rates across 500,000+ backups a month.
A service approach systematically considers:
Aligning Commvault features to cloud services
Suitability of the storage tier used for backup storage
Resilience of the storage platform (i.e., locally, or geographically redundant)
Data accessibility considering a regional service interruption
If a multi-cloud approach is employed or applicable to achieve recoverability objectives
Requirements for exported data to be used on a different platform or in an on-premises deployment model. Leverage the highly certified Commvault expertise in the rhipe Managed Services team for complete confidence in data back-up and restore.
Most Managed Service Providers can do a good job of keeping the technical lights on. The true value of rhipe Managed Services is our deep understanding of the unique challenges facing software creators and SaaS businesses.
Development teams primarily focus on customer-funded features, differentiating features and customer impacting bugs. But when tech debt builds up in the backlog, initiatives to adopt new technologies and leverage new platform features wither on the vine. Our services overcome these typical challenges so you can relentlessly focus on creation and customers.
Our team is highly adept at fitting in and adding value to both Dev and Ops. We understand the critical importance of continuous integration / continuous deployment and have helped to move our partners to this model of software deployment.
Yes, rhipe can help ISV/EA customers migrating from on-premises/AWS/GCP to Azure cloud under the CSP program and Azure EA program.
Set up a time to discuss Managed Services
Register your details and the Managed Services area that interests you, and our experts will be in touch to discuss how rhipe can help.