Dynamics 365 Business Central and Wiise
Build ERP and Business Management Systems practice revenue with high returns, low risk and low cost.
rhipe provides a complete end-to-end service to partners, from consulting, sales bids, and demonstrations right through to implementation and support of Microsoft Dynamics 365 and Wiise.
Embed our deeply skilled Project Managers, Solution Architects, Functional and Technical Consultants, and team leads into your projects. Our Business Applications Services experts deliver through you, to engage directly to end-customers on defined project engagements. Our approach fully immerses your team and end-customers into the process, ensuring successful implementation outcomes and maximised user adoption.
We operate on a true ‘thru partner’ philosophy that is non-competitive. rhipe Technical Services is solely dedicated to helping you to accelerate practice growth in your Microsoft stack by leveraging our 20+ years of experience.
Our mission is to empower rhipe partners to create multiple new revenue streams with minimal capital outlay, while meeting customer demand for ERP and business management solutions.
rhipe SmartStart Implementation Packages
Did you know Business Central partners experience an average revenue increase of 46%?
Our highly successful SmartStart implementation methodology for Business Central and Wiise makes selling and implementing ERP solutions easier.
After a decade of refining and honing our implementation strategy, rhipe SmartStart packs are a pre-configured, fixed scope, fixed time approach to implementing Business Central and Wiise business applications.
Using our pre-defined packs, implementations are driven around best practices using as much Out-of-the-Box functionality as possible. Using pre-configured environment implementations avoids costly, detailed scoping and analysis phases without compromising the ability to run on time and to budget.
We offer rhipe partners and their end-customers a ‘Train the Trainer’ approach. Partners are rapidly enabled to take Business Central or Wiise to market successfully, how to structure conversations with clients and understand the key features of each system. End-customers receive effective knowledge transfer ensuring consistent downstream information is passed to each business user/unit by key users.
rhipe offers partners several SmartStart Services Packages that enable rapid implementation. Selection of the appropriate packages will be determined by our presales team and include:
- SmartStart Foundation for Business Central is a preconfigured Business Central database, with many features configured, saving between 4–6 weeks configuration time. The foundation pack is required as it forms the basis for the other packs to be built upon. This pack has been in development for more than 10 years and has been designed for the Australian market. SmartStart Foundation for Business Central includes the SmartStart report pack, which adds refinements and clearer customer/vendor facing reports including Sales Quote, Sales Order Confirmation, Sales Invoice, Sales Return, Sales Credit Note, Purchase Quote, Purchase Order, Purchase Return, refined Customer Statements and EFT Remittances. Reports setup within Word layouts to allow your customers to use Word to further refine and customise. Note: Wiise has a preconfigured database and reports therefore SmartStart Foundation is not required for Wiise implementations.
- SmartStart Finance is required and forms the basis of the entire implementation. Key Users are fully trained on how to use BC or Wiise so that they become proficient in using the solution. This Finance pack is a minimum 10 Day effort with around 15–25 Days effort required from the customer. There is an expectation that the partner will also be available to help with Project Management activities and to ensure the project stays on track.
- SmartStart Premier Support is required to enable partners to log tickets through to our service desk and is mandatory for any new SmartStart implementation. Support begins after Go-Live and is billed monthly to the partner on an ongoing basis until the partner requests to terminate the support. All incidents and escalation are to be submitted to our ticketing portal ensuring replication of the issue can be shared. Premier Support is only during Australian Eastern office hours. Any escalation to Microsoft can be submitted to the rhipe Concierge team for appropriate ticket escalation. A Business Central or Wiise subscription is required by our Team for implementation and ongoing support. These need to be purchased by the partner through PRISM.
For more complex engagement a Privacy Impact Assessment (PIA) may be required prior to final sign-off to allow for a bespoke scoping and analysis to be completed.
This pack is sold so that a functional consultant can spend time detailing the customers’ requirements. At the end of this effort, a detailed scoping and analysis document will be provided
back to the partner for an informed decision on the way forward.
This document can be then shopped around to find a suitable solution or will form the basis of any new implementation quote from rhipe.
Additional packs can be purchased to implement functions supporting operations across simple and complex businesses. Each pack is sold to partners and require pre-payment in full unless otherwise approved.
If a complex solution is being proposed, milestone payments will be agreed upon.
rhipe SmartStart Implementation includes pre-configured packs for:
- Trade and Distribution
- Service Management
- Tasklet WMS 5 Devices
Set up a time to discuss Business Central Implementation Services
Register your details to book in a time to speak to one of our experts and learn how rhipe can help you build opportunities for Business Central and Wiise implementations.