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Home / Resources / News / Press Release / Crayon enhances partner value with complementary, broader global service capability and combined leadership 

Crayon enhances partner value with complementary, broader global service capability and combined leadership 

Backup as a Service fills an identified gap for Microsoft data continuity solutions

(Asia Pacific) — Crayon, a global leader in IT services and innovation, today announced the launch of its Backup as a Service solution for channel partners across the APAC region. Designed for the secure backup of critical Microsoft 365 platform data, the new service will help partners to augment their service offerings with a cost-effective solution to mitigate data loss and ensure operational continuity.

“Our commitment to creating new value for partners includes providing solutions that complement their existing catalogues and deliver a healthy margin,’ said Joel Ramirez, Channel Commercial Director for APAC at Crayon. “We identified a gap in the market for Microsoft backup offerings that are price attractive for smaller businesses, and that are not over-featured for larger businesses. Our new service aims to give our partners a way to fill that niche.”

Crayon’s Cloud Backup as a Service offering was developed to meet the needs of businesses ranging from 50 to 5,000 seats using O365/M365 licenses. It provides robust protection for the entire M365 suite, including SharePoint, OneNote, OneDrive, Teams, Exchange Online, and more.

The launch of the new service is timely given the slew of new data privacy and protection regulations being introduced across the region. This is creating increased demand in the small to medium sized business (SMB) sector, with 54% of SMBs in APAC intending to adopt cloud solutions for backup and recovery over the next 24 months. Notably, 88% of SMBs will also increase budgets for third party service providers to support their cloud adoption and business continuity objectives.1

Crayon’s Cloud Backup as a Service offers a superior answer to the challenges of cloud data backup, providing an effective safeguard against data loss while alleviating the financial burden associated with such incidents. The innovative service adheres to the globally endorsed 3-2-1 backup rule, thereby ensuring data integrity and swift recovery.

Key benefits of Crayon Cloud Backup include:

  • Quick setup: The backup platform can be configured in less than 30 minutes, offering an instantly usable service.
  • User-friendly portal: Clients have access to a single-pane backup service portal for seamless control over backup services, reporting, users, and restore services.
  • Superior Security: Crayon Cloud Backup as a Service provides encryption for data in-flight and at rest, stored securely in the cloud and certified with SSAE-16 and PCI DSS.
  • Comprehensive technical support: 24/7 technical support via email and phone for minimal downtime, swift recovery, and hotfix.

“Crayon Cloud Backup is a service that our partners can position with their customers to back up everything from files and folders to individual email attachments and even access permissions, restoring data in mere seconds, when necessary,” Ramirez continues. “We will continue to drive our channel development strategy forward by providing our partners with competitively differentiated ways to address unmet needs in the market.”

This post was originally published on Crayon.


1 Future of Operations: Maximize the Value of Cloud with a Strategic Mindset, a Forrester Consulting study commissioned by rhipe, December 2022.

For more information contact: 

Ana Pedraza
E: Ana.pedraza@crayon.com
APAC Communications Director
Ph: +65 82514136


About Crayon:
Crayon is a customer-centric innovation and IT services company with over 3,700 team members across 46 countries. We optimize businesses’ IT estate to help them innovate with expertise they can trust. Our services create value for companies to thrive today, and scale for tomorrow. For more information, visit www.crayon.com.
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