Updated on 16th November 2023: Microsoft will make NCE for academic and NFP customers available from January 1, 2024 in waves. Microsoft will begin the auto-migration of academic and NFP customers to NCE from July 1, 2024.
Microsoft is embarking on a significant next phase towards retiring the CSP legacy commerce platform. For our CSP reseller partners, these changes bear important implications for managing your customers’ subscriptions effectively. Let’s delve into the pivotal steps that Microsoft is taking and how you can prepare your customers for these changes,
- From January 11, 2024, Microsoft will begin Automatic Migration of all renewing Legacy Commercial seat-based subscriptions to NCE, on the date of subscription renewal. The migration will be for legacy Commercial subscriptions only.
- Starting January 1, 2024, Microsoft will also launch CSP public sector offers, including those for Academic and Not-for-profit (NFP) customers, in the new commerce system. Microsoft launch of CSP education and nonprofit offers in four waves, with more details available in later section of this blog.
- To give partners time to adjust to this change, Microsoft-led automatic migration of public sector offers will begin starting July 1, 2024.
Here are the key dates for each migration:
|CSP offers||Available in new commerce||Microsoft-led migration begins for offers renewing on this date|
||Now||January 11, 2024|
|Education, nonprofit, US GCC SKUs
||Starting January 1, 2024||July 1, 2024|
For partners who haven’t received approval for the NCE annual commitment monthly payment option, you must migrate to either NCE monthly commitment monthly payment or NCE annual commitment annual payment subscriptions before the 2024 subscription renewal dates.
Read the latest Microsoft’s announcement here.
Automatic Migration of legacy CSP to NCE
Starting January 11, 2024 Microsoft will migrate renewing legacy CSP commercial subscriptions to NCE, where NCE offers are available for the legacy SKUs. Migration will occur on the renewal date of active legacy subscriptions and the migrated subscriptions will be set to the Annual term.
For Academic and Not-for-profit subscriptions, starting July 2024 Microsoft will migrate renewing legacy CSP academic and Not-for-profit subscriptions to NCE. Migration will occur on the renewal date of active legacy subscriptions and the migrated subscriptions will be set to the Annual term.
Microsoft CSP’s Legacy Migration Plan:
|Legacy offers targeted for new commerce||When partners can begin migrating the legacy offers on their own||When Microsoft will migrate the legacy offers|
(Microsoft 365, Security, Office 365, Dynamics 365)
|Now||On the subscription renewal date in 2024, starting with January 11, 2024 renewals|
|When Academic and NFP NCE offers become available under NCE||On the subscription renewal date, starting with July 2024
(for example, six-year education SKUs)
|When Academic and NFP NCE offers become available under NCE||To be confirmed, on the subscription renewal date in 2024, 2025, and onward|
What options do Partners have?
Manual Migration prior to renewal
For partners with approval for the NCE annual commitment monthly payment option, you can manually migrate subscriptions before the 2024 renewal date if you prefer a more proactive approach. This is also the recommended approach for partners and customers to have greater control in best aligning the transition to their preferences. By doing manual migration, you can also align the subscription end date of your new subscriptions with your customers’ existing NCE subscriptions.
For partners who haven’t received approval for the NCE annual commitment monthly payment option, you would need to migrate to either NCE monthly commitment monthly payment or NCE annual commitment annual payment subscriptions before the 2024 subscription renewal dates.
Our Prism portal supports both individual and bulk migrations per tenant. The subscription reports available within the portal can be utilized to plan ahead and initiate discussions with customers.
For subscriptions that Microsoft auto-migrates at their 2024 renewal date, partners will have a 7-day window for adjustments or cancellations if necessary. The migrated subscriptions will retain the seat count. If partners wish to retain a monthly term from CSP Legacy, manual migration is necessary – noting that a monthly term in NCE entails a 20% premium compared to the legacy and Annual term NCE price.
Availability of Academic and Not-for-profit SKUs in NCE
The public sector NCE offers those that of Academic and NFP for new and renewing customers will be January 1, 2024 in four waves.
Microsoft will launch the CSP education, nonprofit, and US GCC offers in four waves, as shown in the following table. Wave 1 will include the offers with the highest customer volume. The remaining offers will be launched in the subsequent waves. We will update the list of Education and NFP NCE offers available here as Microsoft makes the list available on Partner Center.
|Education, nonprofit offers||Price list preview||Available in new commerce|
|Wave 1||December 1, 2023||January 1, 2024|
|Wave 2||January 1, 2024||February 1, 2024|
|Wave 3||February 1, 2024||March 1, 2024|
|Wave 4||March 1, 2024||April 1, 2024|
How can Partners prepare for these changes?
As we approach this important phase, consider the following as you plan the next steps for your customers.
- Review customers’ remaining Legacy CSP subscriptions, utilizing the comprehensive reports available within your Prism Portal Reports section.
- Discuss the preference of Monthly vs Annual subscriptions required or ratio of the two.
- Review customer contracts to align with the preferred approach and terms
For guidance on migrating legacy subscriptions to NCE in the Prism portal, refer our article here.
In essence, Microsoft’s next steps in the transition to NCE are attention-worthy and warrant strategic planning with your customers. We encourage you to start preparing now and please don’t hesitate to reach out to us at rhipe, a Crayon company with any questions you may have.