The deadline for the signing of the Microsoft Partner Agreement is fast approaching! If you don’t know what Microsoft Partner Agreement is, it is a new, simplified, digitally accepted partner agreement framework that replaces the existing partner agreements that enables authorised partners to transact in the CSP program.
All partners participating in the Cloud Solution Provider (CSP) program must accept the Microsoft Partner Agreement prior to January 31, 2020, to continue placing orders for new customers in the Cloud Solution Provider program.
In the past few months, we have received many queries from partners asking us why they cannot sign the Microsoft Partner Agreement despite multiple emails from Microsoft. As such, we have come out with this step-by-step troubleshooting guide to help you get to signing Microsoft Partner Agreement.
Step 1: Ensure that you have signed up as a CSP Indirect Reseller
You need to be enrolled as a CSP indirect reseller first to sign Microsoft Partner Agreement.
Most CSP partners have access to Microsoft Partner Center already, especially after Microsoft has moved the Partner Membership Center to Partner Center. However, that does not mean that you have already signed up as a CSP indirect reseller.
So if you have not signed up as a CSP indirect CSP indirect reseller yet, you can do so at https://partner.microsoft.com/en-us/pcv/register/joinnow/enrollmentwelcome/valueaddedreseller as the Global Admin of your Azure AD / O365 tenant. You can find the full reseller onboarding guide here.
Step 2: Ensure that you sign in as a Global Admin of your Partner Center
The Global Admin of the Partner Center (the same person who onboard to Partner Center) can sign the Microsoft Partner Agreement. The Global Admin will be able to see the “Accept and continue” button at https://partner.microsoft.com/pcv/dashboard/overview
Step 3: Check the Microsoft Partner Agreement signing status
If the Global Admin still does not see the signing button, another possibility is that the Microsoft Partner Agreement has actually been signed. The Global Admin can go to http://partner.microsoft.com/en-us/pcv/accountsettings/resellerprofile to check the MPA signing status. If the MPA has been signed, you can ignore the email from Microsoft.
Step 4: Raise a Partner Center Support Request
If none of the above works for any reason, your last option is to raise a case with Microsoft directly through Partner Center by clicking “Support”, and then “Partner Support requests”. So far most of the cases we have encountered can be addressed with Step 1 to Step 3, so make sure you have gone through the steps before raising a case with Microsoft.
If you need further assistance, reach out to your account manager or contact our support team so that we can help you.