Dear CSP Partners,
We are reaching out to give you an advanced notice about an upcoming planned maintenance by Microsoft on Azure platform. The vast majority of updates are performed without impacting VMs running on Azure, but for this specific update, a clean reboot of your / your customer’s VMs may be necessary. The VMs associated with your Azure subscription may be scheduled to be rebooted as part of the next Azure host maintenance event starting January 9th, 2018. The best way to receive notifications of the time your VM will undergo maintenance is to setup Scheduled Events.
If your VMs are maintained, they will experience a clean reboot and will be unavailable while the updates are applied to the underlying host. This is usually completed within a few minutes. For any VM in an availability set or a VM scale set, Azure will update the VMs one update domain at a time to limit the impact to your environments. Additionally, operating system and data disks, as well as the temporary disk on your VM, will be retained during this maintenance.
Between January 2nd and 9th 2018, you will be able to proactively initiate the maintenance to control the exact time of impact on some of your VMs. Choosing this option will result in the loss of your temporary disk. You may not be able to proactively initiate maintenance on some VMs, but they could still be subject to scheduled maintenance from January 9th 2018. The best way to receive notifications of the time your VM will undergo maintenance is to setup Scheduled Events.
Following are some useful resources for reference.
- Planned maintenance how-to guide and FAQs for Windows or Linux VMs.
- Information about types of maintenance performed on VMs.
- Discussion topics for maintenance on the Azure Virtual Machines forums.
rhipe is committed to helping you through this process. If you require additional assistance please contact the rhipe Cloud Support team using the form on the RHS.
Or you can call us:
Australia: 1300 303 520
Indonesia: +62 021 8063 0064
Malaysia: +60 3 2168 3690
Philippines: +63 2 759 1471
Thailand: +66 6000 35329
Singapore: +65 3158 1079
If you're having technical difficulties with your machines, click on the below button to contact rhipe Support